CQC Reports for Barnsley Care Homes - 23rd June 2025

In the week commencing 23rd June, the Care Quality Commission has published 2 reports on health and social care services in Barnsley following inspections.

Dearne Valley Group Practice

The Thurnscoe Centre, Holly Bush Drive, Thurnscoe, Rotherham, South Yorkshire, S63 0LT (01709) 886354

Provided and run by: Dearne Valley Group Practice

Rated: Requires Improvement

 
Report published 24th June 2025

 

Current overview of Service 

Date of assessment: 26 February 2025 to 4 March 2025 

Dearne Valley Group Practice is a GP practice located in Thurnscoe, Rotherham. The practice has a Branch site at the Goldthorpe Centre in Goldthorpe, Rotherham. The practice delivers services to 11,500 patients under a contract held with NHS England. The provider is registered with CQC to deliver the Regulated Activities; diagnostic and screening procedures, maternity and midwifery services; treatment of disease, disorder or injury and surgical procedures. These are delivered from both sites. We inspected and rated this service under our previous methodology in March 2016. The practice was rated Good overall and in all key questions. At this assessment the practice has been rated Requires Improvement overall and for the key questions safe and effective. Caring, responsive and well-led have been rated as Good. The service was in breach of legal regulation 12, safe care and treatment. We have asked the provider for an action plan in response to these concerns.

Managers told us that at the direction of their local ICB they used a clinical search system called Eclipse. However, this did not always identify patients requiring regular monitoring or follow up, such as those with long term conditions or prescribed high risk medicines. We expect all GP Practices to have systems in place to review these patients in line with best practice guidance.

The National General Practice Profiles states that 97% of the practice population are white, with 0.8% Asian and 0.8% Black. Information published by Office for Health Improvement and Disparities shows that deprivation within the practice population group is in the 1st decile (1 of 10). The lower the decile, the more deprived the practice population is relative to others. This assessment considered the demographics of the people using the service, the context the service was working within and how this impacted service delivery. Where relevant, further commentary is provided in the quality statements section of this report.

 
People's experience of the service

Patient feedback we reviewed during this assessment was mixed. We received feedback from patients who expressed concerns about being able to access appointments at the practice. We also received positive feedback which praised staff for their kind and friendly attitude and how grateful they were for the service provided. The 2024 National GP Patient Survey, (released in July 2024), showed that 55% of patients described their overall experience of this GP practice as good. This was below the local average of 76% and the national average of 74%. Data from the National GP Patient Survey consistently showed that the practice scored lower than local and national averages in the majority of categories. The practice shared with us feedback it had gathered from patients. Although this data was unverified it showed a more positive picture from patients. From 872 responses received 68% of patients rated the service provided as either 4 or 5 stars.

 

 

 

GPS Care Services

Unit 13/14, Oaks Business Park, Oaks Lane, Barnsley, S71 1HT 0333 577 2231

Provided and run by: GPS Care Services Ltd

 

Rated: Good

 
Report published 24th June 2025

 

Current overview of Service 

Date of assessment: 5 June to 17 June 2025 

GPS Care Services is a domiciliary care agency providing personal care to people living in their own homes. At the time of the assessment 9 people were receiving personal care. The service provides support to younger adults and older people, some of whom were living with dementia. This assessment took place due to the length of time since the last inspection, and to follow up on previous inspection findings. We rated this service under our previous methodology in July 2022 where it was inspected and rated as requires improvement overall. At this assessment we reviewed all 5 key questions and rated the provider good overall. The provider was previously in breach of the legal regulation in relation to good governance. Improvements were found at this assessment and the provider was no longer in breach of this regulation. People were supported by caring staff who knew them well and followed their wishes. Managers at the service undertook regular monitoring of the care provided to ensure ongoing quality, this included spot checks and monitoring their online systems. Staff received training to enable them to deliver care that was safe and in line with current best practice. Staff told us they felt supported by the management team at the service. Managers at the service worked well with health and social care services in the local area.

 

People's experience of the service

All people we spoke to were positive about the care they received. People told us they felt safe with the care they received, and that staff listened to their wishes and respected their choices. A person told us, “They [staff] are very good and do what I ask.” People told us they got along well with their regular care staff, however when there was a change in the staff team, they would have to build up these relationships again. Records showed that most of the time, people received continuity of care from a regular staff team. Electronic call monitoring data showed that most calls, 88%, took place within 15 minutes of the planned start time. People told us that when they made a request to the service this was followed. For example where either male or female carers were requested as a preference, the service accommodated this. People told us they knew how to contact the management team and felt confident that any concerns they had would be dealt with. A person told us, “I have a number [for the manager] and whenever I ask something they try and do what I want.”

 

 

 

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