CQC rates Barnsley Domicilliary Care Provider as good.

This service is a domiciliary care service, registered to provide personal care for people living in their own homes in the community. They provide support to people with a range of different needs including older people and younger adults. At the time of the assessment 95 people were using the service, 85 of which were receiving the regulated activity of personal care. Not everyone who uses a domiciliary service receives personal care. CQC only inspects where people receive personal care.

An assessment has been undertaken of a specialist service that is registered for use by autistic people or people with a learning disability. At the time of the assessment, the service was not supporting anyone whose primary support need was a learning disability or autism. However, we assessed the care provision under Right Support, Right Care, Right Culture, as it is registered as a specialist service for this population group. This provider was able to demonstrate how they were meeting the underpinning principles of ‘Right support, right care, right culture’.

The Inspectors found

• People were treated with kindness and compassion. Staff protected their privacy and dignity. They treated people as individuals and supported their choices.
• Leaders were visible, knowledgeable and supportive, helping staff develop in their roles. Staff felt supported and felt happy in their roles.
• Governance systems were in place and there were a range of audits, analysis and checks within the service. This supported safety and quality.

For more information on their findings please visit Nucare Group Ltd HTML report for assessment AP18256 - Care Quality Commission